Privacy Policy

Summary: Kula collects information you provide and information about how you use the app to operate our services. We do not sell your personal information. You can access, correct, or delete your data at any time — email [email protected].

1. Who We Are

Kula LLC ("Kula," "we," "our," or "us") operates the Kula mobile application and website at mykula.app. Our Service helps families and cultural communities connect through shared posts, events, heritage content, and messaging. Our principal place of business is 4539 N 22nd St, Ste N, Phoenix, AZ 85016.

2. Information We Collect

Information you provide

Account: name, email address, and password; or via Google or Apple sign-in.
Profile: profile photo, cultural background, and interests you choose to share.
Content: posts, comments, heritage records, photos, voice messages, event RSVPs, and chat messages.
Payments: billing details collected and processed by Stripe — Kula only receives a payment token and subscription status, never your card number.

Information collected automatically

Device data: device model, OS version, IP address, and crash reports.
Usage data: features you use and actions you take within the app.
Push tokens: if you grant permission, a device token to send you notifications.

Information from third parties

Sign-in providers: when you sign in with Google or Apple, we receive your name and email.
Cloudinary: stores and serves images and audio you upload.

3. How We Use Your Information

Create and manage your account and verify your identity.
Operate and improve the Service, including AI features (Kula-Mitra and Kula-Guru).
Display your content to group members you are connected with.
Process subscription payments through Stripe.
Send transactional notifications (new posts, event reminders, messages).
Detect and prevent fraud, abuse, and Terms of Service violations.
Comply with applicable laws and legal process.

4. How We Share Your Information

We do not sell your personal information. We share it only as follows:

With group members: posts, comments, photos, and event RSVPs are visible to members of your group. Your name and profile photo are visible to group members.
Direct messages: shared only with the specific recipient(s).
Service providers: Clerk (authentication), Cloudinary (media hosting), Stripe (payments), Google Gemini (AI content generation), Expo (push notifications), and Railway (cloud hosting). Each processes data only as needed to perform their service.
Legal requirements: if required by law, court order, or to protect the safety of our users or the public.
Business transfers: if Kula is acquired or merges, user information may transfer as part of that transaction. We will notify you in advance.

5. AI Features

Kula uses Google Gemini to power Kula-Mitra (automated community posts) and Kula-Guru (group historian). We may send your group's name, cultural interests, and recent post topics to Google's API to generate content. We do not send private messages or personally identifying information to AI providers. AI-generated content is labelled within the app.

6. Data Retention

We keep your information for as long as your account is active. When you delete your account, we delete or anonymize your data within 30 days, except where law requires longer retention (e.g., transaction records for 7 years). You can delete individual posts, photos, and messages within the app at any time.

7. Children's Privacy

Kula is not directed to children under 13. We do not knowingly collect personal information from children under 13 (COPPA). If you believe a child under 13 has provided us information, contact [email protected] and we will delete it promptly.

8. Your Privacy Rights

You can access, correct, export, or delete your personal information at any time by emailing [email protected]. We respond within 45 days and will not discriminate against you for exercising these rights.

California Residents — CCPA / CPRA

You have the right to know what personal information we collect and why, delete it, correct it, and receive a portable copy. We do not sell or share personal information for cross-context behavioral advertising — no opt-out is needed. Sensitive personal information is not used beyond what CPRA permits. To submit a request, email [email protected] from the address on your account.

Categories collected: identifiers; customer records; cultural background (voluntarily disclosed); commercial information; device/network activity; IP-derived location; photos and voice messages.

Residents of Virginia, Colorado, Connecticut, Texas, Utah, Nevada, and other states with consumer privacy laws may contact [email protected] to exercise any rights available under their state law. We will respond in accordance with your state's requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date above and sending an email or in-app notice before the change takes effect. Continued use of the Service after the effective date constitutes acceptance.

10. Contact

Email: [email protected]
Mail: Kula LLC, Attn: Privacy, 4539 N 22nd St, Ste N, Phoenix, AZ 85016