Effective date: August 9, 2026 · Applies to all users in the United States
We're here to help. For any questions, issues, or feedback about the Kula app, reach out to us:
We typically respond within 1–2 business days.
If you're having trouble signing in, resetting your password, or accessing your account, email us at [email protected] with your registered email address.
You can delete your account from the app: Profile → Settings → Delete Account. Your data will be permanently deleted within 30 days. Alternatively, email [email protected] with the subject "Delete My Account."
To request a copy of your data or exercise any privacy rights, email [email protected]. See our Privacy Policy for details on your rights.
For billing questions or to request a refund, email [email protected] with your group name and the email address on your account.
To report harmful, abusive, or illegal content, use the in-app report feature or email [email protected] with details.